Solely to provide the service you instruct: routing your message to your account, parsing it into a card (title, description, due date), transcribing voice notes, attaching media, writing the card to your connected board, and confirming in-chat. We do not sell personal information or use your content for advertising.
Pigeon is built on third-party processors, each receiving only what the step needs: WhatsApp (Meta Platforms) and Telegram carry your messages; Trello (Atlassian) stores the cards Pigeon creates for you; Anthropic parses message text into card fields; Groq transcribes voice notes; and our infrastructure is hosted on Laravel Cloud (AWS, eu-west-2, Ireland). Where that hosting is outside South Africa, information is transferred under POPIA s72 to jurisdictions with adequate protection or under contractual safeguards.
We keep your information while your account is active. Cards live on your own board — deleting your Pigeon account does not delete cards already created there. On account deletion we remove your account details, linked channels, board tokens and capture records within 30 days, except records we must keep by law.
Board tokens are stored encrypted, webhook endpoints verify cryptographic signatures, and access to production systems is restricted. No system is perfectly secure; notify us of any suspected breach at the address below and we will act, and notify you and the Information Regulator where POPIA requires it.
Under POPIA you may ask what personal information we hold about you, ask for correction or deletion, and object to processing. Contact us at the address below. You may also lodge a complaint with the Information Regulator (South Africa) — inforegulator.org.za.
pigeon.zekini.co.za uses only the session and security cookies the application needs to sign you in. There are no advertising or cross-site tracking cookies.
Zekini CC t/a Pigeon — support@zekini.co.za.